Our Staff

Carmen & Frank Vigliatore
Carmen & Frank Vigliatore
Our Owners

The founding fathers of Markham Subaru. They opened their first business in 1976 with $500. Initially, they repaired Fiat and Alfa Romeos and sold the Russian car, Lada. In 1986, their business expanded when Subaru came on board and success was immediate. Their Scarboro store was the top selling Subaru dealer in Ontario for 10 successive years. They also have Kia, Mitsubishi and Suzuki dealerships in their portfolio. Both brothers are still involved in the day to day operations of the dealerships.The founding fathers of Markham Subaru. They opened their first business in 1976 with $500. Initially, they repaired Fiat and Alfa Romeos and sold the Russian car, Lada. In 1986, their business expanded when Subaru came on board and success was immediate. Their Scarboro store was the top selling Subaru dealer in Ontario for 10 successive years. The...Read MoreRead Less

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Carlo  Vigliatore
Carlo Vigliatore
General Manager

Carlo oversees the day-to-day operations of the dealership and also acts as the new and used vehicle sales manager. He has dabbled in nearly all aspects of the car industry, from working on the sales floor to being a parts and service advisor, so he could develop a solid appreciation of all facets of the business. Carlo likes to work hands-on and encourages customers to see him personally if they have any concerns or suggestions. Carlo is an honours graduate from Ryerson's journalism program. Be sure to check out his blog about his experiences in the auto industry.Carlo oversees the day-to-day operations of the dealership and also acts as the new and used vehicle sales manager. He has dabbled in nearly all aspects of the car industry, from working on the sales floor to being a parts and service advisor, so he could develop a solid appreciation of all facets of the business. Carlo likes to work hands-on and e...Read MoreRead Less

Jim  Tam
Jim Tam
Assistant Sales Manager

Subaru Star Performer - 2007

Subaru Customer Experience Excellence Award - 2020

Jim has been with Markham Subaru since the day we opened our doors and has been selling Subarus for more than ten years. Jim is our liaison with our various lending institutions and handles all the contractual details of every lease and finance deal. Jim can also advise you about the many ways you can protect your new or used vehicle. Jim moonlights as a professional magician and also speaks Cantonese.
Subaru Star Performer - 2007

Subaru Customer Experience Excellence Award - 2020

Jim has been with Markham Subaru since the day we opened our doors and has been selling Subarus for more than ten years. Jim is our liaison with our various lending institutions and handles all the contractual details of every lease and finance dea
...Read MoreRead Less

David  Kong
David Kong
Business Manager

Financing is in David's blood. After graduating from UofT with an Honours degree in public policy and economics, he spent nearly a decade working in the banking sector. Seeking new and exciting opportunities, he decided to give retail car sales a try and his success was immediate. Not only can David assist you with any financing needs, he is also an expert in all of our various protection packages. Financing is in David's blood. After graduating from UofT with an Honours degree in public policy and economics, he spent nearly a decade working in the banking sector. Seeking new and exciting opportunities, he decided to give retail car sales a try and his success was immediate. Not only can David assist you with any financing needs, he is also a...Read MoreRead Less

Gordon  Jiang
Gordon Jiang
Pre-Owned Department Manager

Subaru Star Performer - 2006, 2007, 2008, 2009, 2010, 2015, 2016

Subaru Customer Experience Excellence Award - 2016

Gordon has been with Markham Subaru since before we opened, first learning his trade at our temporary satellite location in Markville Mall. Since those humble beginnings, Gordon has become one of our most popular sales associates, being recognized as a Subaru Canada Star Performer a remarkable seven times. Gordon believes in no-pressure sales presentations and speaks both Cantonese and Mandarin. In 2016, he made all of us proud by having the best customer service index score of any Subaru salesperson in Canada.
Subaru Star Performer - 2006, 2007, 2008, 2009, 2010, 2015, 2016

Subaru Customer Experience Excellence Award - 2016

Gordon has been with Markham Subaru since before we opened, first learning his trade at our temporary satellite location in Markville Mall. Since those humble beginnings, Gordon has become one of our most popular
...Read MoreRead Less

Nicholas  Chan
Nicholas Chan
Sales Professional

Nicholas joined our team in 2010. His background is in graphic design and he has directed commercials and worked on feature films throughout Asia. Nicholas speaks four languages: English, Cantonese, Mandarin and Thai. To add to the multicultural nature of his home life, his wife also has a Masters Degree in French.

Roger  Chu
Roger Chu
Sales Professional

Originally a banker in Hong Kong, Roger moved to Canada with his family nearly 10 years ago. Since then he has applied his vast knowledge of finances to auto sales. He spent nearly half a decade at a European import dealership downtown before deciding he wanted to work closer to home. Roger speaks English, Cantonese and Mandarin fluently and is quickly becoming one of the stars of the Markham Subaru teamOriginally a banker in Hong Kong, Roger moved to Canada with his family nearly 10 years ago. Since then he has applied his vast knowledge of finances to auto sales. He spent nearly half a decade at a European import dealership downtown before deciding he wanted to work closer to home. Roger speaks English, Cantonese and Mandarin fluently and is qui...Read MoreRead Less

Faye  Domingo
Faye Domingo
Sales Professional

Like many of our best employees over the years, Faye was a customer first. A proud Impreza owner and former merchandiser with several big chains, Faye decided it was time to experience a new challenge. Her abundant enthusiasm and friendly demeanor are sure to win you over. Faye studied linguistics in university and is fluent in both English and Tagalog. Like many of our best employees over the years, Faye was a customer first. A proud Impreza owner and former merchandiser with several big chains, Faye decided it was time to experience a new challenge. Her abundant enthusiasm and friendly demeanor are sure to win you over. Faye studied linguistics in university and is fluent in both English and Tag...Read MoreRead Less

Ollie  Rocha
Ollie Rocha
Sales Professional

Ollie has more than 20 years of experience in automotive sales, including 10 with onle of the biggest Subaru dealers on the West Coast. He recently moved to Ontario after spending 25 years in Vancouver. Prior to that, he worked in radio and television in Hong Kong. In addition to English, Ollie also speak Cantonese and Mandarin.

Xiaomin  (Terry) Liu
Xiaomin (Terry) Liu
Sales and Leasing Associate

After graduating university with a background in computer sciences, Terry spent the first few years of his professional life as an insurance agent. After speaking to a friend of his who worked in the car industry, he decided to take a leap of faith and try it for himself. Terry has two children and speaks both English and Mandarin.

Mark  Crawford
Mark Crawford
Bookkeeper

Mark joins us after spending the majority of his professional career in the broadcasting industry. While he readily admits that the car business seems to be unique from an accounting standpoint, he has been more than up to the challenge. Mark has a keen eye for detail and loves working behind the scenes to keep our operations humming along smoothly. Mark joins us after spending the majority of his professional career in the broadcasting industry. While he readily admits that the car business seems to be unique from an accounting standpoint, he has been more than up to the challenge. Mark has a keen eye for detail and loves working behind the scenes to keep our operations humming along smoothly...Read MoreRead Less

Kennis  Luong
Kennis Luong
Receptionist

Kennis is the smiling face that greets you in the evenings and on weekends. Kennis has worked in a variety of customer service positions, but her most important job is as a mom to her three children. Kennis speaks English, Cantonese and Mandarin

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Debra  Owens
Debra Owens
Administrative Assistant

Debra brings a wealth of automotive experience to our front desk. Although she recently moved back to Markham, she has been working in automotive retail for the past six years. Extremely organized and always approachable, Debra is the oil that keeps our office running smoothly.

Lenny  Nero
Lenny Nero
Service Manager

Subaru Excellence in After Sales Management, Gold Level - 2012, 2016

Lenny is our original service manager. He oversees all aspects of the parts and service departments and is our liaison with Subaru Canada. You can feel confident when your car is in Lenny's hands. He boasts more than two decades of service experience with such luxury brands as Saab and BMW and is committed to constantly exceeding your expectations. Lenny enjoys sharing his experience with all of his clients, so feel free to ask him a technical question or for advice on the proper maintenance of your car any time.
Subaru Excellence in After Sales Management, Gold Level - 2012, 2016

Lenny is our original service manager. He oversees all aspects of the parts and service departments and is our liaison with Subaru Canada. You can feel confident when your car is in Lenny's hands. He boasts more than two decades of service experience with such luxury
...Read MoreRead Less

Tonia Guerriero
Tonia Guerriero
Assistant Service Manager

Tonia has extensive history both in the automotive service industry (in which she has worked for nearly two decades) and with our family (she has previously worked at both of our Subaru stores). We are proud to have her rejoin our team in the position of assistant service manager where one of her primary responsibilities is ensuring all of our clients receive the first class treatment they deserve. We're sure she will not disappoint.Tonia has extensive history both in the automotive service industry (in which she has worked for nearly two decades) and with our family (she has previously worked at both of our Subaru stores). We are proud to have her rejoin our team in the position of assistant service manager where one of her primary responsibilities is ensuring all of our clie...Read MoreRead Less

Carew  Yip
Carew Yip
Service Consultant

Carew spent the last few years working the parts counters of a large aftermarket change. After gaining some valuable experience (and becoming a proud Subaru owner himself) he decided he was ready for a new challenge. Carew speaks English, Mandarin and Cantonese.

Shawn Chen
Shawn Chen
Service Advisor

After working various retail jobs throughout his schooling, Shawn eventually found his way into the automotive industry. He was drawn to us because he prides himself on his integrity and had trouble finding a suitable cultural match with independent shops. He's been a fast learner and welcome addition since joining our team. But most importantly, he came as advertised, prizing giving honest advice to his clients above all else.After working various retail jobs throughout his schooling, Shawn eventually found his way into the automotive industry. He was drawn to us because he prides himself on his integrity and had trouble finding a suitable cultural match with independent shops. He's been a fast learner and welcome addition since joining our team. But most importantly, h...Read MoreRead Less

Eric  Su
Eric Su
Parts Manager

We are proud to say that Eric has been with our family since before Markham Subaru even opened its doors. He began his career as an apprentice technician at Scarboro Subaru before finishing his training in Markham. Now he is taking his years of automotive expertise and applying them to the front end of the business, making sure your vehicle receives the right parts all of the time. We are proud to say that Eric has been with our family since before Markham Subaru even opened its doors. He began his career as an apprentice technician at Scarboro Subaru before finishing his training in Markham. Now he is taking his years of automotive expertise and applying them to the front end of the business, making sure your vehicle rece...Read MoreRead Less

Willson  Wong
Willson Wong
Parts Specialist

We first met Willson as a client and then a succesful salesperson with us for a number of years. After trying his hand at several different ventures, he decided that cars were in his blood. In search of a new challenge, he jumped at the opporunity to fill a vaccancy in our parts department, and we're glad he did.

Javed  Inshanally
Javed Inshanally
Shop Foreman

Javed is a factory-trained Subaru technician who has been with Markham Subaru since the day we opened our doors. He has performed every imaginable mechanical task, from engine repairs to complex electrical diagnosis. Javed's first priority is fixing your car quickly the first time.

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Andre  Khan
Andre Khan
Licensed Technician

Andre has nearly 20 years of automotive experience and is a specialist in transmission and driveline repairs. After spending time in independent garages, Andre is excited to ply his trade with a franchised dealer.

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Ivan  Chin
Ivan Chin
Licensed Technician

Ivan brings with him more than 25 years of mechanical experience. He has owned his own service centre in the past and has achieved certifications for repairs on air conditioners, emission systems and all manner of alignment problems. His expertise is a welcome addition to the Markham Subaru team.

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Hayden  Lee
Hayden Lee
Licensed Technician

Hayden has been working in Markham as an automotive technician for more than a decade now. Although this is his first job in a dealer setting, his energy and passion are infectious and inspires everyone around him to excel.

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Stefano  Ruberto
Stefano Ruberto
Apprentice Technician

Stefano has had hard work drilled into him from a young age. Working in a family restaurant from almost birth will do that to you. Stefano has used those skills to fast-track his automotive schooling and to be one step away from full-fledged technician status. He has already proven to be a determined worker and a quick learner and figures to be a fixture in our shop for many years to come.Stefano has had hard work drilled into him from a young age. Working in a family restaurant from almost birth will do that to you. Stefano has used those skills to fast-track his automotive schooling and to be one step away from full-fledged technician status. He has already proven to be a determined worker and a quick learner and figures to be a f...Read MoreRead Less

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Thaer  Almasri
Thaer Almasri
Licensed Technician

Just like our owners many years ago, Thaer decided to leave his home country of Jordan, where he had been working 13 years as a technician and detailer to start a new life in Canada. Despite how difficult a transition that must have been, Thaer has thrived in his new home. He previously worked as one of only two technicians at an independant shop in Scarboro before joining our team.Just like our owners many years ago, Thaer decided to leave his home country of Jordan, where he had been working 13 years as a technician and detailer to start a new life in Canada. Despite how difficult a transition that must have been, Thaer has thrived in his new home. He previously worked as one of only two technicians at an independant shop i...Read MoreRead Less

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Junior  Hewitt
Junior Hewitt
Detailer

Junior has been detailing vehicles since 2006. In that time he has worked at both dealerships and independant shops. He has a passion for what he does and it shows in his work. If you're looking to restore the new car shine to your gently used Subaru or need to get a tough stain out of the driver's seat, Junior is your man.

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Jey  Nagaraja
Jey Nagaraja
Lot Attendant

Jey has been with us for more than 10 years now and we are lucky to have him. He does a bit of everything but one of his primary tasks is ensuring your vehicle's exterior is clean after every service. Although born in Sri Lanka, Jey studied in Norway and still knows how to speak a little Norwegian and Danish.

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